Include the people who work in the process: Sounds logical right, but you’d be surprised how many times this doesn’t happen – and it shows in the final product. As a manager, you can document what you think the process is, or what you’d like it to be but unless you’re the one doing it all the time, there will be tasks, issues, delays that you don’t know about.
In this 3 part video interview, Nicolette Smith of The End of Life Care and Lynette Delane of Kits and Bits discuss how technology has changed how we deal with death.
In part 1 we discuss how;
1. It’s now easier than ever to seek support with online groups for carers or groups for people with specific diagnosis.
2. An End of Life Doula provides support and service that complement other services like palliative care.
3. It’s now easier to leave a legacy behind with accessibility of recording a video on your phone, or skype.
Once somebody’s in more of a palliative care situation or a chronic situation in hospital, then … it’s to communicate easily with telephone coverage now and email and Facebook and online, even Skyping and all those sorts of technology are great. People can connect easier. People don’t have to fly in from other countries to speak to their loved ones. They can stay in touch with what’s going on a little bit easier because you’ve got all that technology available to us.
Don’t just assume that because you’re dead that you’re not going to keep getting charged for stuff. It’ll just keep coming out of the bank account while it’s still active.